Privacy Policy

At Beyond City Lights, we are committed to maintaining the trust and confidence of visitors to our website. In particular, we want you to know that we do not sell, rent or trade email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, and how we keep it secure. Grab a cuppa and read on.

Types of data we collect:

Online ordering

As with all 'shopping websites, we collect personal information from you when you book a tour with us at Beyond City Lights.

We collect the following personal information: your name, address data, email and contact number which is stored in our e-commerce system.  Please be assured that we do not share your personal details with any other company without your consent. We use encryption to safeguard your personal information. Virtually all modern web browsers support SSL. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.  Any online payments are taken via PayPal, so we do not not store any of your card details. You can view the PayPal privacy policy here  

Mailing Lists

As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about and pass on general Beyond City Lights news.  We don’t rent or trade email lists with other organisations and businesses.

We use Office 365,to deliver our newsletters/updates.  You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us direct at

Google Analytics

When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. 

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to

Changes to this Privacy Notice 

Our privacy notice is reviewed on an annual basis and was last updated September 2019